BlackBerry Curve 8320 Phone, Sunset
Posted by admin | Posted in Gadget | Posted on 27-02-2010
5
- Smallest, lightest BlackBerry with full QWERTY keyboard–weighs just 3.9 ounces
- Wi-Fi connectivity for Web browsing and access to T-Mobile’s Hotspot @Home unlimited calling service
- 2.0 megapixel camera with flash and 5x digital zoom; Bluetooth wireless connectivity with with stereo headset support
- Next-generation media player with audio and video playback in a variety of formats; expandable via MicroSD memory cards
- Includes: Battery, Charger, Stereo Hands-free Headset, USB Cable, Carrying Case and BlackBerry Desktop Software
Amazon.com Product Description
Adding a fashionable touch to Research in Motion’s formidable arsenal of telephonic, PIM, and media tools, the BlackBerry 8320 Curve for T-Mobile is also the smallest, lightest BlackBerry phone that includes a full QWERTY keyboard. This amalgam of the svelte BlackBerry Pearl and the more business-oriented 8800 combines RIM’s long-valued corporate email and messaging platform with a host of advanced multimedia features, including a 2-megapixel camera and s… More >>
I bought this model from a T mobile store on 10/10/2008. Right after the purchase, I found that a few keys are not functioning well. Then I called the store on 10/14/2008, and was told to bring it back to store for an exchange. Unfortunately, I had a business trip traveled out of US on the same day, and I returned on 10/26/2008. Therefore, I missed their 14 days of exchange time frame. For this reason, T mobile refused to exchange my phone with a new one. The reason they explained to me is that after 14 days, they have to contact the manufacturer, and it can only go under warranty. I called them 5 times. I insisted to talk to a supervisor during my 3rd call to T mobile. I was told that the supervisor was on the phone with other customers, and would call me back. I waited for the call back for the rest of day, and nobody from T mobile called me. Then I made my 4th call to T mobile on the next day. The representative told me that she would guarantee that her supervisor would call me in 24 hours. I waited for 28 hours. Still, no one from T mobile called me. At last, I made my 5th call, and was lucky enough to catch a supervisor this time. She gave me the same reason that why I can not get a new phone for replacement. I’ve been with Sprint for many years, and have been with Verizon for a short period. However, I have never got such a bad service! I will tell everyone I know to stay away from T mobile. They do not mean to give you the service they promise. This experience makes me feel that they are looking forward to seeing you miss the date. If you did miss for whatever reason, even if you reported the defects of the device on time, they will say `haha, I got you! It is fault! I am not going to give you exchange!’ After such experience, I will never consider using T mobile any more.
Rating: 2 / 5
Received the curve as open box and call tmobile to figure out what happened. They said it’s ok “the phone is brand new”. 1 month later, I get flash errors (risk of loosing my contacts). Called for replacement and they offer a “used” blackberry.
So in a 30 day period, I had to argue with customer service to get a used phone as a new customer. Suggestion: if you want a blackberry head to another mobile provider.
Now where is that 0 star option.
Rating: 1 / 5
Blackberry does not honor their warranty. If you must get one, buy insurance. The USB connection breaks because of poor design. I have had two fail. One had insurance, the other did not. Blackberry claims that this does not happen and WILL charge you $180. There is no escalation. I got the device back with a broke screen and no battery (new one too). Poor design, poor software, and the worst customer support. You have been warned.
Rating: 1 / 5
I purchased this phone in August right after the Sunset version of the Blackberry Curve was released. It’s my first Blackberry and my first smart phone (I upgraded from a Motorola Razr). I really wanted to love this phone, but I don’t. Despite its sleek appearance and numerous cool features, this Crackberry is not at all what it’s cracked up to be (pun intended).
First, the good things: It’s pretty. It’s functional and easy to use. The QWERTY keyboard is fabulous, and I finally started text messaging people because I am now able to do it without cursing. The color screen is fantastic, Web browsing is slightly above average (most mobile browsers kind of suck), and the camera is pretty decent as well. The battery life is pretty long. As for the actual phone, reception is very clear. The unit itself is a bit awkward to hold against the ear, but it’s not a flip phone and I could always get with the program and buy a hands-free device, so I’m not going to complain about that.
However, despite all those great features, I hate this stupid phone. My biggest complaint is that it locks up on me ALL THE TIME! That blue hourglass appears on the screen about 70% of the time I have the phone turned on. The constant “updating” makes the rest of the device slow and sluggish, and to my knowledge there is no way to speed that up. Also, sometimes the hourglass refuses to go away after 10 or 15 minutes, and I’m forced to take the entire battery out and reboot my phone, which is also time consuming. That happens at least once a week. In addition to that, my phone apparently came with some sort of poltergeist, because sometimes the red light will flash and the phone will start beeping WHEN IT’S TURNED OFF! Plus, although I have the settings adjusted to store e-mails and text messages for 30 days, sometimes the phone decides to delete everything all by itself without even prompting me (and not necessarily just when I have a ton of messages in the inbox, either). Finally, this phone does not shoot video! I suppose it’s my own fault for not realizing that it lacked that feature before I made the purchase, but I seriously did not expect a $250 phone to lack something as simple as video capabilities. Ridiculous!
The bottom line is, even though this is a nice looking phone, I have had more problems with it than any other mobile device (I actually miss my old Razr!). If T-Mobile offered the iPhone, I would ditch my Crackberry in a heartbeat. Unfortunately, though, it looks like I’m stuck with this stupid thing for a while longer.
Rating: 2 / 5
The curve is a downgrade from previous models. WiFi and gps barely work. You need a very strong signal for wifi. No 3G. The most annoying part is that you will have to change all your chargers and adapters because they changed the connector. The old mini-USB cable was very handy because it is shared by many manufactures so it was very easy to find someone to help you out in case you run out of battery on the road. Not anymore. Do not waste your money.
Rating: 2 / 5